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Officium Business Services Ltd

Make a complaint

Your complaint goes straight to the person who handles complaints.

Please tell us what has gone wrong. It helps if you include what happened, when, who you dealt with, and what you would like us to do. Making a complaint will never affect the service you receive from us. You can read how we handle complaints before you start.

About you

Please enter your name.
If you are complaining on behalf of a business
Please enter a valid email address.
How would you like us to contact you?

Your complaint

Please choose one.
An exact or rough date is fine
If you know
Please tell us what happened.

If you have documents or emails that help explain your complaint, send them to hello@officiumbusinessservices.co.uk quoting the reference you get after sending this form.

Thank you. We have received your complaint.

Your reference is

Please quote this reference if you contact us about your complaint.

What happens next

  • We will acknowledge your complaint in writing within 5 working days and tell you who is dealing with it.
  • We will look into it and may contact you for more information.
  • We will send you a full written response within 8 weeks. If we need longer, we will tell you why and when to expect it.

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